Heartland toy haulers

Its interesting to hear. As I was talking to a dealer last year he had both XLR and Heartland product, and he steered very hard to the XLR side. He wouldnt come right out and say it, but he said he has to deal with unhappy people, and he said if he were selling anyone he knew anything it would be XLR over Heartland. Could be he made more money, not sure...but he was certainly not an advocate of Heartland.

Brandon327 wrote:
What is everyone's experience with this brand? Good and bad experience with quality, problems, customer service.

They used to be a step above. Since their acquisition by Thor, it's been all downhill. Our last hauler was a Heartland product but we chose to go a different direction with out current one based on deteriorating quality of the brand. While I agree GD is a great line, it didn't have a floorplan that worked for us. We went with the XLR Thunderbolt Amp from Forest River. I have never had a better buying or customer support after the sale experience than this. I can't say enough about the brand and would recommend to anyone in the market...

We just dumped our Road Warrior for a Fuzion. Too many little issues to list.

The worst quality trailer we've ever owned...Only thing worst than the quality was the Heartland customer service.

We now have a Momentum 350M...So far the best trailer we've ever owned...Don't know about their customer service we haven't needed them...

Good luck!