See if you can help me, My heater wont work tried everything the dealer told me and still no go. it is a 2016 KZ Venom 4013 bought it in Tx. and I live in Colorado
Sounds like a failed circuit board. You could try to clean the contacts, ignitor/flame sensor. Some service locations can test many of the boards. If you need a new one, I suggest a Dinosaur Electronics replacement.