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Bigmoss's avatar
Bigmoss
Explorer
Sep 20, 2016

How many of you use other brand Service Shops ?

This might be a stupid questions but here it goes. For the most part I assume the basics of 5er are all the same parts wise ??

I bought a 2015 Jayco Eagle 5er a few months ago from a dealer 10 hours away. The unit only had a 30 days warranty so I knew any future work would be done by my home from another shop. There is a Jayco dealer close to home but the reviews and feedback on them is AWFUL.

There is another dealer I have bought parts from and serviced my previous used 5er with ( 1997 Prowler ) and I really like and have a great relationship with them. They are a Winnabego and some other make dealership. I know they work on everything and I assume it would be fine to have them work on my Jayco even thought it so new ? I assume the slides and other components are more or less standard and they could get parts from anywhere and fix what needs to be done as things arise ?

Do all of you mostly service at a shop that is a dealer for the 5er you own outside warranty or use different shops ?
  • We have a Tiffin Phaeton and I prefer to go back to Red Bay, Alabama, for work because they have all the parts there and they know the coach inside and out.

    However, we spend a lot of time in northern Indiana during the summer visiting family and my home town. When we have problems here that need to be addressed, (this year it was a jack) we go to Charger Enterprises on CR 6 in Elkhart. The owner graduated from high school with me. He is an honest straight-shooter and if he can't fix it he will direct you to someone in the area who can. He does just coach stuff, no engine or chassis work. WE have sent a lot of people to him and to my knowledge, all have been satisfied.

    Dale