Hi lc0388,
It is not false but it may be misleading.
Generator support mode. When I checked carefully 3 years ago that meant that, if I exceeded what the generator was producing, the transfer switch in the inverter would take over 100% of the load, drawing all power from the battery bank. Then, when the load became lower, the generator would take over, and the charger portion of the system would recharge the batteries. I was extremely disappointed. It is possible that they have, in the mean time, redesigned that feature.
Load support from Victron, Outback, and Magnum blends power from the generator (or shore power) and inverter. So in my case, the generator can do 22 amps (2640 watts), and I can use up to another 25 amps (3000 watts) from the Magnum inverter. In the case of Magnum and Victron, this requires the use of the remote control. I've not looked too closely at the Outback, so I'm not quite sure what additional add ons may be necessary.
Here is a quote from a Xantrex manual:
"GENERATOR SUPPORT MODE IN BRIEF
The factory default settings are intended to operate the inverter as an inverter/charger connected to a generator. When the generator is off, the inverter will power the AC loads from the battery. Once the generator is started, the AC loads will be transferred to the generator and the inverter will become a battery charger and store the unused power in the batteries for later use. The inverter will automatically limit the draw of the battery charger to prevent overloading the generator. When the generator is turned off it will be disconnected and the inverter will instantly take over and power the AC loads from the batteries."
Since Xantrex lists the freedom sequence manager as an accessory I guess that may be what would be necessary to allow the generator (or shore power) and inverter "share" the load. I would make darn sure of this before I purchased.
In any event the Xantrex can't be fixed and would only be replaced under warranty, where as Magnum and Victron can be repaired. Also the Magnum 24 volt may be cheaper than the Xantrex, as well as more capable, offering 4000 watts of inverter power.
BTW load support is NOT the same as voltage support. I did find a way to "force" the Magnum to do voltage support. I have an autoformer now, so I won't have to do that any more.
lc0338 wrote:
You might want to read this link. Is it false advertising?
http://www.xantrex.com/documents/Inverter-Chargers/Freedom-SW-24V/DS20160505_FreedomSW24V.pdf