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Steve_O_Reno's avatar
Steve_O_Reno
Explorer
Oct 21, 2013

Keystone does it again!!!!

While doing the pre trip prep on the hauler and re screwing and nailing down everything that fell off from the last 100 mile trip I heard a chirp. Found the CO2 detector was bad. No big deal off to the RV store and found out these have a 10 year life span. Well mine says replace in 2012. My trailer is a 2010 so that means they put in a 7 year old part!!!!!! I already replaced the LP that was out of date before the trailer build out. The CO2 detector btw was 110 bucks. What a sad and shameful way to run a company

18 Replies

  • The 2 happiest days of my life: When I picked up the new 3912 raptor and the day I sold it !!!!

    It will be a good buy for someone as all the things wrong from the factory will be rectified.
  • BTW its not like I am flogging this thing. It sits in my shop that is heated. Its been out 3 times this year. Thank God I don't have to pay someone this thing.

    But This year Remote for awning,lights jacks out. Dead I am not repairing. Power converter. LP Detector. Last fall 5 trips ago speaker fell out of ceiling.
    Got rid of china bombs (my choice they did not fail yet) Brakes on 2 wheels fell apart. 2 Light fixtures fell apart. Kitchen sink faucet failed. That does not figure that 1 of the outside doors is a 1/2 in out of square and 1 of the inside doors close and latch. The couch cushions the seams are raveling. Had to fix the garage happy jack bed frame. Trim is falling off faster than I can put it back up. And on and on. If it wasnt in my shop I wish it would catch fire and burn. This thing had to be built of the Friday of a 3 day weekend.
  • powderman426 wrote:
    Steve O Reno wrote:
    While doing the pre trip prep on the hauler and re screwing and nailing down everything that fell off from the last 100 mile trip I heard a chirp. Found the CO2 detector was bad. No big deal off to the RV store and found out these have a 10 year life span. Well mine says replace in 2012. My trailer is a 2010 so that means they put in a 7 year old part!!!!!! I already replaced the LP that was out of date before the trailer build out. The CO2 detector btw was 110 bucks. What a sad and shameful way to run a company


    While I agree a detector that old should not have been installed, but paying that much for a new one sounds illogical to me. Kidde has a new unit out that has a ten year battery and a readout display so if the alarm does go off you can see how bad the problem is for about $50.


    The old one is hard wired and as others have said has a specific shape/size. As to why a company would install any electric safety product that is so old or in the case of the lp detector already out of date is inexcusable. BTW I kept the old one and can post a pic if they dont believe me. The thing that bothers me is that this trailer has so many problems. I would never consider buying a new trailer except one of the custom builders. I dont trust anything built in elkhart.
  • Steve O Reno wrote:
    While doing the pre trip prep on the hauler and re screwing and nailing down everything that fell off from the last 100 mile trip I heard a chirp. Found the CO2 detector was bad. No big deal off to the RV store and found out these have a 10 year life span. Well mine says replace in 2012. My trailer is a 2010 so that means they put in a 7 year old part!!!!!! I already replaced the LP that was out of date before the trailer build out. The CO2 detector btw was 110 bucks. What a sad and shameful way to run a company


    While I agree a detector that old should not have been installed, but paying that much for a new one sounds illogical to me. Kidde has a new unit out that has a ten year battery and a readout display so if the alarm does go off you can see how bad the problem is for about $50.
  • Steve O Reno wrote:
    While doing the pre trip prep on the hauler and re screwing and nailing down everything that fell off from the last 100 mile trip I heard a chirp. Found the CO2 detector was bad. No big deal off to the RV store and found out these have a 10 year life span. Well mine says replace in 2012. My trailer is a 2010 so that means they put in a 7 year old part!!!!!! I already replaced the LP that was out of date before the trailer build out. The CO2 detector btw was 110 bucks. What a sad and shameful way to run a company


    No disrespect. I believe every word of your post. I just don't understand how that old detector got there.

    Are all the detectors in their build inventory 7 years old?

    It just doesn't make sense. A year or two maybe, but seven years? WOW

    Did they sit on the shelf that long or did they buy them cheap because of the age?
  • I know your out of Warranty so you won't get any help, but I'd sure be inclined to sent the CEO of Thor that bit of information. I won't say all of Keystone is run like that but, but sure does make you wonder.
  • Mine went out first year. Got one under warranty. However, they discontinued the model I had, so sent me the new model, which is smaller! Hard to fit in a larger hole in the wall!

    I am going to have to cut a piece of wood, screw that to the wall, and put a smaller hole in that!

    Nice.
  • To them, QA stands for Quantity Assurance, not Quality Assurance.