Kudos to Grand Design
Maybe more MFG's will get on board with this. http://www.rvbusiness.com/2018/11/grand-design-ntp-stag-align-on-parts-support/
Forum Discussion
WTP-GC wrote:
Again with the undue speculation. Now you're just adding unnecessary drama. All I can say is that GD does do this (as documented in this thread). Spend some time in the GD forums and see for yourself. Nobody said they would send a mobile tech 150 miles to tighten hinges. That's just you trying to create a fictitious argument where none existed.
Whatever you say, all I will offer in response is the undue speculation below taken from Grand Designs Warranty documentation, which is evidently in there to waste ink.
"It is also your responsibility and obligation to return the RV to an authorized dealer for any warranty repairs or service that may be required".
The point is GD and other manufacturers may authorize a mobile tech at their discretion and on an individual case by case basis. You can't count on it in any case, and no one is going to do so on your terms if its cost prohibitive. Speculation and drama my rear end.
