Kudos to Grand Design
Maybe more MFG's will get on board with this. http://www.rvbusiness.com/2018/11/grand-design-ntp-stag-align-on-parts-support/
Forum Discussion
In my work life I deal with a company that is making vast sums in large part because of their phenomenal support and service policies. No matter what I and others say everyone is surprised how good the service really is. Once someone experiences this they become a believer and a repeat customer.
They make high quality stuff, that helps too. But the service is just as good on the middle quality. (no bottom end gear) They get top dollar up front and have a near golden reputation.
Once the RV industry gets wind that profits can be had this way, someone is bound to give it a try.
They make high quality stuff, that helps too. But the service is just as good on the middle quality. (no bottom end gear) They get top dollar up front and have a near golden reputation.
Once the RV industry gets wind that profits can be had this way, someone is bound to give it a try.
