Looking into a 2017 Grand Design
Never heard of this manufacturer until we stumbled onto one recently. Visually the quality seems good, but not sure what is "under the hood". We're looking at a 2017 29RS. Any feedback on quality issu...
Forum Discussion
I recently had an issue with my 303RLS - it was out of warranty, so I contacted the VP of service - yes - he publishes his email address, and received an out of office reply. About 30 minutes later I got a phone call from a customer service rep - they tracked me down via the info in the email. He talked to me for about 30 minutes and answered all my questions, and gave me a reference number to give to the dealer service department in order to cover the cost of the parts and repairs, along with the correct part number to fix the issue, including instructions to the dealer as to how to correctly fix the problem.
