mrkoje wrote:
Some folks will post that Northwood MFG (Artic Fox) is great. Been there done that and had the smae if not more issues than I do with my current Keystone. I think you need to go into this with the mindset that they all pretty much suck on quality.
Very true. It's exactly why Grand Design touts the best CS in the RV industry. While that may be true most of the time, there are others that you can get good service with too. The 3 CEO's from GD knew after being with Keystone for years that there's zero chance of making a better product given the current build conditions in the RV industry. Workers that can't pass drug tests or don't show up everyday, workers working in a dead end job on commission using poor quality parts and inadequate dealers that can't fix it or refuse for various reason. They figured the best way to set themselves apart was to go a different direction. They're basically saying we can't make it better so we will try and make your warranty work less inconvenient.