minnow wrote:
Interesting that when you son first called he was blown off. Only after getting information from the Cardinal owners web site did FR then step up and admit his trailer was defective. Seems to me that when he called the first time, they could of run his VIN and known then and there that his trailer was part of a recall.
I asked my son and it was the dealer he called first & they told him they didn`t know of any issues & that he was out of warranty.
When he called the factory as suggested by members of the Cardinal forum the factory did get right back to him the next morning and had him take pics & send vin# and called him shortly after receiving the pics & told him his camper came from the plant that had the problems and they will take it in for repairs. So far he is happy with their customer service & hopes to have his camper back for next springs camping season.
