Montana vs. Arctic Fox vs. Grand Design
My wife and I currently own a Cougar TT that has served us well for weekend camping trips and week-long road trips. As we get closer to retirement, we are looking at fifth wheels for extended road tr...
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dpgllg wrote:
We have a 2017 Grand Design Reflection 27RL. It was great for the first year and then things really took a turn south.
Replaced Dometic AC after 13 months. Yup 1 month out of Dometic Warranty.
Replaced entry lock.
Entire frame is covered in surface rust almost as if painted with nothing. I'm waiting on a response now from Lippert.
Replaced circuit board on hot water tank.
Grand Designs response on all but door lock. Contact manufacture of component its not our problem. We don't offer a warranty on rust.
The last phone call with Grand Design the gentleman I spoke with basically called me a liar saying I never reported any of these issues. I told him that Grand Design should consider better quality components and he laughed.
Grand Design DOES NOT offer the same customer service as before being acquired by Winnebago. It is dramatically worse.
We may have got a lemon I don't know but I won't be singing the praises of Grand Design.
Dave
X2
We purchased a 2930RL in Sept of 2019. Not impressed with the "workmanship" that you find when you explore a problem. I will never purchase a "new" RV again.
