My tire story - Big O tires
Last October, on my way north, I had 4 tires replaced on my 5er at the Big O in Nephi UT. They put on LTs. Fast forward to one month ago, in WA. One of the tires is showing significant ozone c...
Forum Discussion
taken wrote:
It's frustrating but commonplace these days that the informed consumer knows more than the "manager" in the retail environment. Look at it this way, he was probably managing The Pretzel Mill at the local mall last week. Managers and employees alike these days are not into their trade because it's just a job to them. Their advice is usually "a little bit of knowledge is a dangerous thing" situation...
Most people have to start somewhere. But when I have to deal with a know it all, I ask nicely to see his supporting documents or directives that explain his position. Still waiting for anyone to pull it out:B
