My Big O experience.
2005, moving from CA to IN. Wanted to put 3 tires on the boat trailer. Went to Big O. Got 'em done. Don't remember the price or size. Fast forward to our arrival in Greenfield, IN. Wife was driving the lowered 1 ton, pulling the boat. I had the Fiver. The SPARE tire carrier on the boat trailer blew up and the SPARE was dragged on the pavement for about 30 miles.
Wore a hole about the size of my fist. Took it to the Big O in town, was told to come back tomorrow. Came back to pick up my tire/wheel. Asked "How much?", was told, "Nothing, ROAD HAZARD covered it. Have a nice day".
Flabbergasted? Yes. Will I go back to Big O. Yes. In fact I already have for 4 on the Envoy and soon for 4 for the Durango.