New 5er totaled before we could PDI!
My wife just got a call from our dealer telling her that our 333MKS was totaled on the way here. So now we have a quandary, take the one off the lot with swivel rockers in it, then when the replacemen...
Forum Discussion
valhalla360 wrote:Have to agree, a lot of dealers are great and honest but there are a few that have short term memory problems when it comes to the customer.
I hope you got everything in writing regarding swapping out seating or other issues.
In an ideal world, the dealer will make it right but if something happens a written agreement allows you to hold the dealer's feet the fire if he "forgets" about what was agreed to.
It could be as simple as an email confirming what was agreed to and asking him to confirm that you are understanding it correctly.
