New Toy Hauler
We are trying to decide on a new trailer. The current candidates are the Carbon 327 and the Torque 321. These are very similar units and we are looking for personal experience with these models or a...
Forum Discussion
KTMsc wrote:
I have been looking at units and really like the XLR ThunderBolt 340X12.
Pricing is in the ballpark, just wondering about how well these are made and how Forest River is for support.
I have also looked at the Grand Designs 348M which is nice , but a lot more money.
Are they really 20k better?
I don't want problems and will spend more if needed.
Thanks
I just went through this and bought an XLR so hope I can help. We bought at a distant dealer. Jeff Couch's RV Nation was over 9k less than my nearest dealer and were amazing to deal with. We opted to travel the 800+ miles to get ours. Was a fun road trip. However, others choose to have theirs delivered and from what I hear, Couch's has a very reasonable program for that. If you want to check your local dealers price, do a build and price on Couch's web site. It works just like a car website but they email you the quote at the end. No, they won't harass you if you give them your email, but if you do call, ask for Brannon. He's the best. Our XLR 395AMP was top notch and couldn't be happier. We did have some small warranty issues that some will tell you will be an issue if you buy out of state. Personally, I'd prefer to do my own warranty work as opposed to dragging 40+ feet of RV to some dealer only to have it sit two weeks waiting for some inadequate tech to fumble through the repair with his dirty shoes in my RV all the while forgetting to put a few screws back in. Anyways, Couch's has taken care of any issue we have had by sending warranty replacement parts and if they wanted the defective part back, they included a return shipping label. I have also dealt with Forest River directly. More specifically the XLR division on a couple of things. They have been OUTSTANDING in taking care of any issue I had. I've found them to be accessible from the standard warranty rep all the way up to the plant manager himself. Bottom line, all new RV's will have some issues. I have found, by dumb luck perhaps, that XLR and Couch's are just the best in the business at getting you back to straight ASAP. If you have any questions, please feel free to PM me anytime. I'd be glad to help in any way I can...
