^^The ice thing is not making sense, but otherwise, it seems that the drain hose was never installed when new, or broken off up above, fell off. The factory hoses, like mine, are cheap plastic, get brittle from sun, break easily. Mine is a Dometic, and works very well.
Many fridges would have to be at least, partially removed, to gain access to hose attachment. Often times, not just a simple add a hose, to an easy to reach spigot.
When I purchased my FW new from dealer, there was no visible hose. I did transfer from old FW, to new, right on the dealer lot, as I was camped 250 miles from home, where the dealer was located. I needed the new fridge operating on propane at switching time, and looked at outside cover for drain hose. I had to remove cover, found hose coiled back behind, out of sight.
Jerry