Possible frame problem. Warranty?
Bought a 37BH silverback in June '13. Notices that lifting the fiver on and off the truck that there is a lot of flex in the front port side of the coach. Didn't think much of it until I noticed on ou...
Forum Discussion
b_pilot wrote:
I had a similar problem with my Bighorn by Heartland. I had a crack in the same place that you are talking about. My dealer pulled the front cap back and found two broken weld joints. They called Heartland who said that it was Lippert's problem but Lippert said it was Heartland's problem. Heartland finally agreed to fix the problem even though my warranty was expired. Make sure you call and argue with anyone who could be at fault before you pay for your own repair. The only way to find out what is really wrong is to have the end cap pulled and the frame inspected.
I agree, 100%. Start with the mfr. and, if they balk, call the frame mfr. If they balk, toss it back to the RV mfr and tell them that you're not accepting shoddy workmanship, even if it =is= out of warranty. The frame was likely junk when it left Lippert and, IMO, it's up to the RV mfr to either fix the frame before the build or reject it outright. If they did neither, then they should fix it.
Lyle
