Possible frame weld broken on new Montana
Hi guys. Our new Montana was delivered in April and last week while unhitching the unit at home, I noticed the side- nose wall of the camper had broken the silicon bead at the bottom. Once I put the w...
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I just returned from the dealer a few ago. The new gun to inject the newer style Loctite 8100 epoxy, and the epoxy are in. The plan is to take the rig there next Tuesday, Monday if I have enough time, for the repair attempt. This time, the lower trim will be removed and the sidewall separated a bit from the beam and then this new epoxy will be shot up between the beam and the sidewall, then screwed every 5" across the floating area. And these screws are #10 sheet metal screws they've sent! Let it cure for 36 hours and then reinstall lower trim. What is different is that this repair will take place with the weight on the pinbox instead of the jacks!
When I stepped in the door from getting home from the dealer, the phone rang and it was a member of Keystone management!:) She was very kind and direct. They are planning on this repair working as of now, but do not have a next step planned in case of failure. That being said, she apologized for the length of time the unit has been at the dealer as well as the AC issues that we've talked about before. She had just got off of the phone with my service manager and then called me. She asked multiple questions about the cooling of the unit and what all had been done to try to fix it. I was pretty direct with her when I told her that this conversation would've been nice if we'd had it back during July when it was so damned hot! She wants the unit back at the dealer for a 12 step test on each unit AGAIN! Again, I asked her how they planned to tell the effectiveness of the units with it 50* outside!! I reiterated that the unit just does NOT flow air and gave Roy's as an example. Identical units sitting side by side in moderate heat with one cool and one not. Told her that I'm glad someone in upper management is now involved as I was not pleased at all with this unit at all. She vowed to get the unit repaired on all issues. So, we'll see how this goes starting next week. I will keep you updated.
When I stepped in the door from getting home from the dealer, the phone rang and it was a member of Keystone management!:) She was very kind and direct. They are planning on this repair working as of now, but do not have a next step planned in case of failure. That being said, she apologized for the length of time the unit has been at the dealer as well as the AC issues that we've talked about before. She had just got off of the phone with my service manager and then called me. She asked multiple questions about the cooling of the unit and what all had been done to try to fix it. I was pretty direct with her when I told her that this conversation would've been nice if we'd had it back during July when it was so damned hot! She wants the unit back at the dealer for a 12 step test on each unit AGAIN! Again, I asked her how they planned to tell the effectiveness of the units with it 50* outside!! I reiterated that the unit just does NOT flow air and gave Roy's as an example. Identical units sitting side by side in moderate heat with one cool and one not. Told her that I'm glad someone in upper management is now involved as I was not pleased at all with this unit at all. She vowed to get the unit repaired on all issues. So, we'll see how this goes starting next week. I will keep you updated.
