Possible frame weld broken on new Montana
Hi guys. Our new Montana was delivered in April and last week while unhitching the unit at home, I noticed the side- nose wall of the camper had broken the silicon bead at the bottom. Once I put the w...
Forum Discussion
Late yesterday I received an email stating that they had approved my warranty extension until 9/26/17...which is 4 months from now. The email totally ignored the problems caused by the driver and even said they had never had any problem with a transport driver before, however did mention the toll charge and said they would pay it if I sent them the fine. Absolutely no mention of the why the rear bumper was replaced either. I talked to them today twice and have heard from Montana by email twice today stating that the paint is an exclusion to the warranty. I'm waiting an answer to the email I sent back asking why they felt they were not responsible for the damage that was caused when they had control of the unit.
Listening to you guys it is apparent that I should have bought a Montana years ago as the quality was much better. Unless things change drastically, I've owned my last Montana. But as long as they stay "#1 in sales", why would they want to change as they are milking a cash cow.
Along the same lines, a buddy of mine in Michigan has turned his into his dealer as his is five months older than mine with the same flex in the side. Montana has denied his warranty as of now stating that the 1/2" flex in the side is within spec, even though it breaks the caulking every time the unit is picked up. So he and his wife are in a hotel in Michigan waiting to hear something as other avenues are being sought. I believe his is about to get ugly.
When I talked with someone from Montana recently, I was told that they didn't care about anything I put online and they are definitely not afraid of a lawsuit. I guess as long as they can still sell them, they truly don't care. One thing I can tell you is that the sales side cares what it said about them on the net. If the AC units do not cool as they are supposed to when we are at the beach next week, we will go ahead and take the next step. Describing that would violate forum rules here. I will update as I can if you are still interested.
Listening to you guys it is apparent that I should have bought a Montana years ago as the quality was much better. Unless things change drastically, I've owned my last Montana. But as long as they stay "#1 in sales", why would they want to change as they are milking a cash cow.
Along the same lines, a buddy of mine in Michigan has turned his into his dealer as his is five months older than mine with the same flex in the side. Montana has denied his warranty as of now stating that the 1/2" flex in the side is within spec, even though it breaks the caulking every time the unit is picked up. So he and his wife are in a hotel in Michigan waiting to hear something as other avenues are being sought. I believe his is about to get ugly.
When I talked with someone from Montana recently, I was told that they didn't care about anything I put online and they are definitely not afraid of a lawsuit. I guess as long as they can still sell them, they truly don't care. One thing I can tell you is that the sales side cares what it said about them on the net. If the AC units do not cool as they are supposed to when we are at the beach next week, we will go ahead and take the next step. Describing that would violate forum rules here. I will update as I can if you are still interested.
