Possible frame weld broken on new Montana
Hi guys. Our new Montana was delivered in April and last week while unhitching the unit at home, I noticed the side- nose wall of the camper had broken the silicon bead at the bottom. Once I put the w...
Forum Discussion
laknox wrote:
The people who most criticize Greg's article are those IN the industry, and whose oxen are being gored. The louder they're squalling simply means that Greg's statements are hitting close to home.
If the RV industry were =serious= about quality, they're release warranty claim numbers in both # of units needing warranty service and $$ spent on warranty claims. I've never seen even ONE mfr release these numbers. Even if you do a forensic accounting analysis of their financials, you'd be hard-put to dig those numbers out, if at all. IMO, this is one of RV mfrs most closely guarded secrets, on the order of the original Coke recipe.
The fact that not one RV mfr requires their dealers to service any of the brands they sell on a first-come basis, the fact that mfrs have no dealer-to-dealer network that allows dealers to cross-sell inventory, the fact that dealers consistently dump warranty work off onto component manufacturers and the fact that RV mfrs refuse to get off the pay-by-piece salary structure which leads to shoddy build quality, are just 4 of the most common and egregious flaws in the RV industry as a whole.
Lyle
100% on target Lyle!
Anyone else notice that those RV manufacturers not building their rigs in RV centric Indiana and under the watchful eye of the RV Mafia (Forest River, Thor and others) generally build a higher quality unit. Artic Fox and Airstream are two that comes to mind.
