We are the proud owners of a GD Reflection 303 since Jan. We have over 3000 miles on our unit with 10 CG. Since taking delivery we have had two issues that one call to the factory on was resolved without any debate. I did a tremendous amount of research, with lots of pro and con lists and originally decided on a different unit, when we saw the 303 it fit our needs to a tee. We took a chance and have NOT been disappointed! As with anything else at this level of complexity there are going to be issues considering these units get bounced down the road. The difference is how the company deals with their customers. Some feel that they can just push all problems down to the dealers, some assume responsibility for the products that bears their name. Speaking from personal experience GD takes great care of their customers. Their prices are fair, their product is on par with the better built units out there, and their customer support is great.
As far as the business end is concerned, we must remember that these folks are in business to make money. The difference is how. I don't see that if we get what we pay for and it is supported in a reasonable way, what more can be expected.
