Purchasing from a distant dealer
We have a dealership that is 45 minutes from our house that we were looking at purchasing a brand new ordered fifthwheel from. This would be my third rig from this dealership. Well, today we went to a...
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Our 3 local dealers couldn't match the price of the dealer 2 hours away. We gave them every opportunity, but went with the distant dealer.
Now with warranty service, we choose to take it out of town because the locals charge either a flat rate or hourly rate to diagnose a problem to fix something under warranty, whereas the distant dealer is free. The distant dealer said this was a normal practice because the local dealers didn't make any money off the sale and reimbursement from the trailer manufacturers isn't very much.
We are just planning a trip through the town we bought our trailer from with a few hours for them to repair the couple minor issues we have. All in all, it isn't a major inconvenience, and the dealership is warm, friendly and very professional. Plus we saved some serious money!
Now with warranty service, we choose to take it out of town because the locals charge either a flat rate or hourly rate to diagnose a problem to fix something under warranty, whereas the distant dealer is free. The distant dealer said this was a normal practice because the local dealers didn't make any money off the sale and reimbursement from the trailer manufacturers isn't very much.
We are just planning a trip through the town we bought our trailer from with a few hours for them to repair the couple minor issues we have. All in all, it isn't a major inconvenience, and the dealership is warm, friendly and very professional. Plus we saved some serious money!
