Purchasing from a distant dealer
We have a dealership that is 45 minutes from our house that we were looking at purchasing a brand new ordered fifthwheel from. This would be my third rig from this dealership. Well, today we went to a...
Forum Discussion
taken wrote:C-Bears wrote:taken wrote:
It's pretty much a myth that you can never get local service when buying far out. Not that it hasn't ever happened but it's rare. Most dealers will put you at the end of their service list after their buying customers but will take you in. We have bought our last two at a distance and never had any trouble getting service local. Just because people post this type of thing on the forums doesn't make it 100% true.
It might be a myth where you are at, not where I have been. When your brand dealer is 1/2 mile away and your furnace is not working (under warranty) and the first thing they ask "did you buy that fiver here?". When you say no and they tell you they can't get you in until spring, then you start understanding how the RV world really works!
It is nothing like the auto industry. Plus the manufacturers have no control over the dealers that sell their products. Most RV manufacturers are just thrilled that a dealer is willing to sell their brand of RV.
I've bought 4 new RV's in the past 6 years so I'm fairly certain I "know how the RV world really works..." LOLOL. There has been ZERO problems getting any of them repaired when bought local or distantly. Stop spreading myths based on blanket statements that DO NOT apply to every dealer or even most dealers. I'm fully aware of the differences between the auto industry and the RV industry. However to spread this fear mongering only helps local dealers increase their margins by scaring customers into buying from them. The boat world is the same way. Never had a problem there either.
I expressed my experience dealing with Keystone RV and some of their dealers. It is not a myth if it has happened to you personally now is it?
I am going to venture a guess that if you have been foolish enough to purchase 4 brand new RV's in the past 6 years that most dealers would bend over backwards to service about anything you bring to them. I am sure they are seeing dollar signs for a future-not-so-distant-sale.
