Keystone Fail-Sky River RV Fail
We bought our new 2015 Raptor 300 toy hauler in August of 2014 from Sky River RV, Paso Robles Ca. Back in February I was up on the roof and I noticed that the roof around the front A/C was cut on both...
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This again. We had the exact same problem on our Keystone Carbon 327. I know of two others that litigated the subsequent roof replacement because Keystone says that replacing the roof OSB "causes other problems" - so they just leave the peeled off OSB on there.
I've found a bunch of people with 2014-2016 Keystones where this is happening.
Being as though Keystone has seen this at least 4 times that I know about personally, they should recognize this immediately. This isn't a factory cut. It's caused by the front of your roof not being glued down. When it balloons up, while moving down the road, the TPO gets cut on that AC frame.
Want to see it in action? Here is how it starts:
https://www.youtube.com/watch?v=HQet_grFELY6-month old Keystone roof
Mine did exactly the same thing:
I contacted Keystone - they told me to use "duct tape" and take it back. Like your dealer, I tried Dicor, but that was a bad idea. Eternabond it (now).
You're looking at a roof replacement. Here's what I know about that:
1) If you're in warranty, Keystone may do a replacement. How well it is done depends on the skill of your dealer, so you need to check that out first. However, they will NOT pay for replacement of the OSB, so when they pull off the TPO, some OSB will come with it. The resulting repair will hold water, won't leak or tear (if done right) but will look like Oatmeal. This is my roof:
Someone else's roof - same problem and repair:
2) If you're not under warranty and the dealer documents that the roof is sealed and that the TPO is coming up, they may splice in a new piece of TPO. So much for that "1-piece" roof with a 10+ year warranty you were sold, huh? Anyway, this works and may be a better repair if you don't want a roof that looks like mine.
Your dealer is repairing it completely wrong...
I've found a bunch of people with 2014-2016 Keystones where this is happening.
Being as though Keystone has seen this at least 4 times that I know about personally, they should recognize this immediately. This isn't a factory cut. It's caused by the front of your roof not being glued down. When it balloons up, while moving down the road, the TPO gets cut on that AC frame.
Want to see it in action? Here is how it starts:
https://www.youtube.com/watch?v=HQet_grFELY6-month old Keystone roof
Mine did exactly the same thing:
I contacted Keystone - they told me to use "duct tape" and take it back. Like your dealer, I tried Dicor, but that was a bad idea. Eternabond it (now).
You're looking at a roof replacement. Here's what I know about that:
1) If you're in warranty, Keystone may do a replacement. How well it is done depends on the skill of your dealer, so you need to check that out first. However, they will NOT pay for replacement of the OSB, so when they pull off the TPO, some OSB will come with it. The resulting repair will hold water, won't leak or tear (if done right) but will look like Oatmeal. This is my roof:
Someone else's roof - same problem and repair:
2) If you're not under warranty and the dealer documents that the roof is sealed and that the TPO is coming up, they may splice in a new piece of TPO. So much for that "1-piece" roof with a 10+ year warranty you were sold, huh? Anyway, this works and may be a better repair if you don't want a roof that looks like mine.
Your dealer is repairing it completely wrong...
