roof issues on new crossroads elevation

At this point you need to send photos along with a certified letter to Crossroads with a response required date. {snip} Also I would apply a decent tape over the area in question to seal it well while waiting for proper repair.

Mod Edit: Please don't go there. Remember the forum rules, "Posts are not allowed in which a local, state, or federal consumer action board and/or legal counsel is/have been involved. This includes posts related to future, ongoing or past lawsuits."