Forum Discussion
Charlie_D_
Mar 04, 2019Explorer
JIMNLIN wrote:I don't mean to sound like I'm bashing the XPS/Rib. In fact I ran them for many years. My point was that if you ask Michelin (as I have done several times) if Michelin will warranty the XPS/Rib when used in a trailer application. The answer I always get is the XPS/Rib is an LT tire and not suited for trailer use - Michelin will not warranty the XPS/Rib when used on a trailer.
Yours and others problem with Michelin is you may have backed them into the liability corner by the way you ask your tire question. What Michelin says has been going on for several years now so we know it all depends on how the question is phrased.
Lots of emails from Michelin floating around as this one. Notice the question doesn't back them into the liability corner such as asking does the Ribs replace a Load E ST tire/others. Sure we know a ST E has 3400-3600 lbs capacity so the LT E Ribs at 3042 lbs is not a replacement for the higher capacity tire.
.....Paste and copy from rv.net files....
In regards to the email you sent stating: Question..
I have a 2006 Montana 5th wheel Trailer that has two 6,000 lb Dexter axles and 4 deluxe aluminum Rims each rated at 3,042 lbs. I would like to install your Michelin XPS® Rib™ LT235/85 R16/E's on this 5th wheel. Will the tires be fully waranteed in this application?
Answer..--------
We appreciate your request for information regarding the Michelin XPS Rib. The XPS Rib, size LT235/85R16/E, part number 13080 would be a good fitment for your 5th wheel. The tire carries 3042Lbs at 80-psi max pressure. For best pressure recommendation, run at maximum pressure until you can weigh your axles either call or reply to this email for a pressure recommendation.
It is a good application, so there are no warranty issues. Your tires are covered under applicable warranty.
We appreciate your business and thank you for choosing Michelin**
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For you guys that haven't been around the trailering industry long this is a old add from Michelin XPS Rib that was ran for many years and still good today.
****Michelin® XPS Rib® tires are the best value per mile in the Michelin commercial tire lineup and an ideal choice for commercial trailers because of low rolling resistance (for better fuel economy), a long-wear tread design and retreadability. These tires also have the strength of a reinforced all-steel construction for lasting durability.
Responsive handling helps you negotiate through tough traffic
Greater durability and puncture
resistance from a third steel belt.
Easily retreadable all-steel casing
Lowest cost per mile in this category
Resists sidewall damage with the sculptured sidewall protector.
Sidewall: black serrated
outline lettering.
Load Range: E
Service Description: 120/116Q ****
There has been a number of posts over the years asking the question about warranty. Some have been warranted and others have not been covered. Same happened to me on several BFG tires. Warranty denied.
Jim's post, as he said, is several years old. He contends that the wording is critical to be covered with a warranty. I believe that one shouldn't have to pose the question the way he said.
SOoo, I copied and posted his question to see what the latest answer is. I received this response today 3/4/2019.
"The Michelin Consumer Care Team is here to help with case number:14854783.
Hello Charles,
Regarding your email stating:
I have a 2006 Montana 5th wheel Trailer that has two 6,000 lb Dexter axles and 4 deluxe aluminum Rims each rated at 3,042 lbs. I would like to install your Michelin XPS® Rib™ LT235/85 R16/E’s on this 5th wheel. Will the tires be fully waranteed in this application?
Thank you for your email and your interest in our tires. Your 5th wheel trailer requires what is called an ST (special trailer ) tire which are fully rated for trailer application. This means ST tires can carry the full weight rating branded on the sidewall when used on a trailer application. Unfortunately Michelin does not manufacture a ST tire for your 5th wheel, using our products in the incorrect application will void its warranty immediately.
We hope that your issue has been resolved or addressed to your satisfaction. If we can assist you further, please respond to this email or call us at 866-866-6605 (toll-free) between 8:00 a.m. and 8:00 p.m. EST Monday through Saturday. Sunday 8:30am - 4:30pm chat only.
We appreciate your business and thank you for choosing Michelin.
Sincerely,
Roberto
Consumer Care Department
Certified Michelin Product Expert"
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