Ordered a 2014 Cedar Creek on Dec 7th 2013. Was told 6-8 weeks. Now Mar 2. Contact Cedar Creek rep several times and was promised a call back on progress several times and never a call back...is this a sign of things to come with this company??? Are they usually this slow??

Actually agreed on deal Nov 29th, dealer cashed my deposit Dec 7th

I was debating between a Cedar Creek, KZ and Jayco. Settled on a Jayco Pinnacle and ordered it just two weeks before you. It was delivered to the dealer two weeks ago. I got a 2015 though. Jayco changed its model year in mid-January, so the dealer got me a 2015 for the 2014 price.I visited the Cedar Creek factory and preferred the Jayco methods most, KZ second and then Cedar Creek. They didn't appear to have the volume when I visited the plant.I'm sure they'll be contacting you soon. Berkshire Hathaway owns them now. You can always call up the corporate chain to get their attention if necessary.

The RV business should get with the 21st century and have web updates on the progress of orders.

Company? You mean the dealer right?Cedar Creek has always been extremely helpful for us owners. I suspect your dealer is playing games with you

the holiday break at the factory and bad weather in the north could have led to a delay. Course, that's no reason for your dealer or rep to not have the courtesy to return your call with an update.

Should I be concerned??? New Cedar Creek owner...maybe???

shada
Explorer
Mar 09, 2014
We are on our second Cedar Creek and have had good service out of it and yes the factory will stand behind their product. If needed we will buy another CC
Greentow
Explorer
Mar 09, 2014
Now in our 3d CC. Happy as a pig in ____. Problems with the 2nd one was probably my fault (running the front legs until they went "clickity-clickity-click). Had this one two years and only problem was that carousel close rack. Replaced it with straight rail clothes rack, all is well. I believe your dealer is jerking you around. I've have nothing but great service from the factory.
Allworth
Explorer II
Mar 09, 2014
queue ... a line of people, orders, merchandise, etc.

que ... odd spelling of "cue" ... a stick used to poke pool balls.
DelawareCamper
Explorer
Mar 06, 2014
Cedar Creek,,, not next rime
MrVan
Explorer
Mar 05, 2014
The issue isn't 19th century workers its 19th century management
bucky
Explorer II
Mar 05, 2014
You can't drag a company into the 21st century when they are using 19th century workers. And they must be the ones that got kicked out of Rumspring they were so bad. I named a prior 04 Coachmen Trapezoid because there wasn't a square corner anywhere in it. It was a good TT overall however.
Rob_Fla
Explorer
Mar 05, 2014
Been in our Jayco Pinnacle Fulltime for 2 1/2 years, good solid product that has served us well, Jayco has taken care of us.

Our next 5th Wheel will be a Jayco !!!
B_Sjulestad
Explorer II
Mar 03, 2014
Grey Sailor wrote:
I think this is also the busy season for most factories with all the RV shows going on around the country....And since this facility only makes CC and Silverbacks, as mentioned earlier, they probably do have less production/staff than other factories. Still as mentioned above, no reason for someone not keeping you updated on your position in the que....

I totally agree but you will really enjoy your CC. Keep us posted and send pictures when you get it.
Us_out_West
Explorer
Mar 02, 2014
BK your profile info is waaayyyy out of date. :B

Glad your CC is servicing you well.
BK-Mathews
Explorer
Mar 02, 2014
I don't think you should be concerned.
I traded in a Jayco Designer. Used it 10 years and over 100,000 miles.
Would of liked to stayed with Jayco. But the Floor plan and standard options just was not like Cedar Creek.
Ordered our Cedar Creek 36ckts on June 18th and took delivery on August 18 th.
We were told 8 weeks but we had to follow up with the dealer. No updates
We have pulled the unit about 6,000 miles. We are very happy with the Cedar Creek.