Forum Discussion

jaycocamper6230's avatar
Mar 02, 2014

Should I be concerned??? New Cedar Creek owner...maybe???

Ordered a 2014 Cedar Creek on Dec 7th 2013. Was told 6-8 weeks. Now Mar 2. Contact Cedar Creek rep several times and was promised a call back on progress several times and never a call back...is this a sign of things to come with this company??? Are they usually this slow??
  • ArmyColonel wrote:
    I was debating between a Cedar Creek, KZ and Jayco. Settled on a Jayco Pinnacle and ordered it just two weeks before you. It was delivered to the dealer two weeks ago. I got a 2015 though. Jayco changed its model year in mid-January, so the dealer got me a 2015 for the 2014 price.

    I visited the Cedar Creek factory and preferred the Jayco methods most, KZ second and then Cedar Creek. They didn't appear to have the volume when I visited the plant.

    I'm sure they'll be contacting you soon. Berkshire Hathaway owns them now. You can always call up the corporate chain to get their attention if necessary.


    I've had a Jayco...wasn't in the running this time around. I've done my homework
  • Can't help you with the non-communications, but I can say you'll love your CC. We've had ours for about a month and it's been a great step up from our 29' TT. Only problem we've had is the electric water heater stopped working recently but it's covered and the gas water heater is working. The auto leveling is really cool.
  • I think this is also the busy season for most factories with all the RV shows going on around the country....And since this facility only makes CC and Silverbacks, as mentioned earlier, they probably do have less production/staff than other factories. Still as mentioned above, no reason for someone not keeping you updated on your position in the que....
  • the holiday break at the factory and bad weather in the north could have led to a delay. Course, that's no reason for your dealer or rep to not have the courtesy to return your call with an update.
  • Company? You mean the dealer right?
    Cedar Creek has always been extremely helpful for us owners. I suspect your dealer is playing games with you
  • The RV business should get with the 21st century and have web updates on the progress of orders.
  • I was debating between a Cedar Creek, KZ and Jayco. Settled on a Jayco Pinnacle and ordered it just two weeks before you. It was delivered to the dealer two weeks ago. I got a 2015 though. Jayco changed its model year in mid-January, so the dealer got me a 2015 for the 2014 price.

    I visited the Cedar Creek factory and preferred the Jayco methods most, KZ second and then Cedar Creek. They didn't appear to have the volume when I visited the plant.

    I'm sure they'll be contacting you soon. Berkshire Hathaway owns them now. You can always call up the corporate chain to get their attention if necessary.