Have you tried contacting GD Customer support? ... They are usually very helpful
Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV (corporate) at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: customerservice@granddesignrv.com
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
For EMERGENCY or immediate assistance, contact your dealer or our Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.