Texas RV Dealer makes a good move
https://www.rvbusiness.com/
Forum Discussion
The manufacturers will continue to deliver cr@p until they are forced to accept responsibility.
Pretty much every manufacturer has provided cr@p at one time or another. The difference is that with most products, consumers return the cr@p and buy another brand. This puts the onus on the manufacturer to supply better quality on an overall basis.
With RVs, the consumer does NOT return the item but rather takes it to the retailer to fix or fixes it themselves. This has separated the manufacturer from the having to supply a quality product out the door.
Consumers have allowed themselves to be placed in a weak position with our need for cheap massive RVs. We, as consumers, are unwilling to pay more for the few manufacturers that build quality because they don't build big enough (think egg trailers). And heaven forbid we do without because we can't find a quality product.
Until we start returning cr@ppy products, there is no reason for the manufacturers to change. Instead, we buy a cr@ppy product and then insist that the retailer fix it or fix it ourselves. Would we buy a microwave and expect the retailer to fix it? Or would be return it and buy a different product?
Houses and automobiles have regulated standards to ensure the product is quality because they failed to regulate themselves and put consumers in a no win situation. If the RV industry cannot learn to regulate themselves then we need to insist on outside regulation.
Pretty much every manufacturer has provided cr@p at one time or another. The difference is that with most products, consumers return the cr@p and buy another brand. This puts the onus on the manufacturer to supply better quality on an overall basis.
With RVs, the consumer does NOT return the item but rather takes it to the retailer to fix or fixes it themselves. This has separated the manufacturer from the having to supply a quality product out the door.
Consumers have allowed themselves to be placed in a weak position with our need for cheap massive RVs. We, as consumers, are unwilling to pay more for the few manufacturers that build quality because they don't build big enough (think egg trailers). And heaven forbid we do without because we can't find a quality product.
Until we start returning cr@ppy products, there is no reason for the manufacturers to change. Instead, we buy a cr@ppy product and then insist that the retailer fix it or fix it ourselves. Would we buy a microwave and expect the retailer to fix it? Or would be return it and buy a different product?
Houses and automobiles have regulated standards to ensure the product is quality because they failed to regulate themselves and put consumers in a no win situation. If the RV industry cannot learn to regulate themselves then we need to insist on outside regulation.
