Forum Discussion
laknox
Mar 04, 2019Nomad
Chainwright wrote:
Hmm, so how much of the cost is past on to the end consumer? How much is he actually charging us?
The industry is so bad, IMO, that it likely won't cost Fun Time anything. Between p.o.'d customers who don't return, to the pittance the mfrs pay for warranty work, I'd bet it's likely a wash, at minimum. You deliver a product that doesn't need warranty work, time after time, who's going to have happier customers, more likely to buy again? Who's going to have a more streamlined service center that's not having to deal with loads of piddly warranty issues, so =real= work can get done more quickly?
Lyle
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