dblr wrote:
W You also might want to look at the brand new line called Alliance, they really listen to the consumer and also have been very customer supportive so far, now there are not a lot of them out there just yet so time could tell a different story. Good luck on your search.
I was going to mention the same company. What I've seen is the new startups provide good customer service and build a name for themselves for the first 5 years. Once they build a good customer base, one of the large conglomerates offers them more money than they can walk away from. The founders retire and the new customers, buying on the recommendation of the early customers, start finding there are no corners in the new units. Why no corners? Because the bean counters at the conglomerates cut all the corners to save money.