Forum Discussion
WishUponanRVSta
Jun 17, 2013Explorer
We had/have a similar situation, except ours is a Keystone Cougar (2011). Our first crack appeared last fall, passenger side top of living room slide to the roof. Keystone had us return it to Goshen IN this past winter, and the entire side wall was replaced. Examination showed welds had either broken or not been done correctly in the headings over the slide and flexing caused the crack. We now also have the lower bedroom slide hairline crack, and are scheduled to return it to the factory again in January at which time they plan on replacing that side wall as well. I have nothing but good things to say about the customer service reps there, they have fixed everything and more and stayed in good communication with us throughout he whole situation.
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