What TPMS?
What systems do you all recommend? Thanks!
Forum Discussion
Dear fellow RV folks. I'm new to this forum, but certainly not new to RV'ing. I researched TPMS quite a bit before I made a purchase. I then chose to purchase the TST system for both our coach and the CR-V. The system is still rather new to me (about two months), but here's what I can tell you about my experience.
1) The instructions were simple, clear and very easy for the average person to set up.
2) I had a very slow leak (loose valve stem) that the monitor found which gave me the opportunity to correct before it was seriously low.
3)I have no problem picking up all signals even when our toad is parked about 100' from the coach.
4) And most important to me.... The customer service is simply outstanding. Before I purchased, I made an inquiry on their website and within a couple hours I had a phone call from Dan Covington, the company president. Dan was very helpful describing the different types of sensors along with his recommendation for both our coach and our CR-V.
5) After the purchase I had some issues fitting the sensors through the hole on the front axle wheels with my flow-thru sensor. Dan once again came through with a swift response on a few options to try. In the end, I chose to swap out the flow through sensors for the standard 507 sensor which fit nicely in the wheel. TST shipped the new sensors immediately with no charge for the swap and no charge for shipping. In my opinion this was above and beyond because it was not their fault that the sensor didn't work in my wheel the way I wanted it to fit.
6) Bottom line... service after the sale is paramount to me. I suspect that most TPMS function essentially the same way and, in one way or the other, basically do the same thing. I'm sure there are other excellent TPMS available from other companies, but I can assure you that no other company can have better customer service than TST.
7) Here is an email I recently sent to Dan Covington about their excellent customer service....Dear Dan:
_________________________________________
Dear Dan:
I'm so impressed with the way you manage your company. You truly do stand behind both your product and your word. Given the global commerce for just about every product today, customer service such as yours is an uncommon commodity. I'm delighted to do business with your company and I will certainly continue advocating for your products with my fellow RV'ers.
Great product… excellent service!
__________________________________________
Given my line of business, I'll always advocate for excellence in customer service!
Regards,
Jenny the Journey
1) The instructions were simple, clear and very easy for the average person to set up.
2) I had a very slow leak (loose valve stem) that the monitor found which gave me the opportunity to correct before it was seriously low.
3)I have no problem picking up all signals even when our toad is parked about 100' from the coach.
4) And most important to me.... The customer service is simply outstanding. Before I purchased, I made an inquiry on their website and within a couple hours I had a phone call from Dan Covington, the company president. Dan was very helpful describing the different types of sensors along with his recommendation for both our coach and our CR-V.
5) After the purchase I had some issues fitting the sensors through the hole on the front axle wheels with my flow-thru sensor. Dan once again came through with a swift response on a few options to try. In the end, I chose to swap out the flow through sensors for the standard 507 sensor which fit nicely in the wheel. TST shipped the new sensors immediately with no charge for the swap and no charge for shipping. In my opinion this was above and beyond because it was not their fault that the sensor didn't work in my wheel the way I wanted it to fit.
6) Bottom line... service after the sale is paramount to me. I suspect that most TPMS function essentially the same way and, in one way or the other, basically do the same thing. I'm sure there are other excellent TPMS available from other companies, but I can assure you that no other company can have better customer service than TST.
7) Here is an email I recently sent to Dan Covington about their excellent customer service....Dear Dan:
_________________________________________
Dear Dan:
I'm so impressed with the way you manage your company. You truly do stand behind both your product and your word. Given the global commerce for just about every product today, customer service such as yours is an uncommon commodity. I'm delighted to do business with your company and I will certainly continue advocating for your products with my fellow RV'ers.
Great product… excellent service!
__________________________________________
Given my line of business, I'll always advocate for excellence in customer service!
Regards,
Jenny the Journey
