Why I'm Proud To Be A "Creeker"
Our 07' Cedar Creek Daydreamer has been a fantastic fiver' for me and Frau Blücher over the years and she (both the Daydreamer and Frau Blücher) still turn heads Five years ago I noticed that t...
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Our 2009 Silverback was damaged way worse than MPI-Mallard's....due to the same frame flex. The last straw happened while in New Brunswick, Canada. The frame was sitting on our Trailair hitch...and the 3" opening was 2/3s around the front - in the same location as MPI-Mallards.
We called CC and they said no problem they would fix it at no cost, their wide bodied trailers had been having this problem. They (even) picked it up at our house (MD) and took it to the factory. Denise Davis and crew were fantastic, she gave us an update at least once a week, they had it around 3 weeks or so. We decided we' pick it up to meet her and crew, and see the factory. The CCRVOC members were having a luncheon for the factory on the day we arrived...we got to see many friends that we hadn't seen in about 5 years.
Our baby was better than new, they did an incredible job...they even gave us a new trailair hitch, replaced ALL our slide seals, repaired our front closet, which was total destroyed from all the flexing - and they gave us a new set of stairs....all at their cost.
We are creeker's for life....when I told Denise we had already decided on our next model, her response was, we wanna give you a good trade-in!! Talk about customer service.
Hats off to Denise, CC, and Ray Sager (fellow CCRVOC member).
Mike & Carol Kieber
We called CC and they said no problem they would fix it at no cost, their wide bodied trailers had been having this problem. They (even) picked it up at our house (MD) and took it to the factory. Denise Davis and crew were fantastic, she gave us an update at least once a week, they had it around 3 weeks or so. We decided we' pick it up to meet her and crew, and see the factory. The CCRVOC members were having a luncheon for the factory on the day we arrived...we got to see many friends that we hadn't seen in about 5 years.
Our baby was better than new, they did an incredible job...they even gave us a new trailair hitch, replaced ALL our slide seals, repaired our front closet, which was total destroyed from all the flexing - and they gave us a new set of stairs....all at their cost.
We are creeker's for life....when I told Denise we had already decided on our next model, her response was, we wanna give you a good trade-in!! Talk about customer service.
Hats off to Denise, CC, and Ray Sager (fellow CCRVOC member).
Mike & Carol Kieber
