Just bought a 2016 Montana HC 305RL and am absolutely loving it. Had a slow rise shade bite the dust this morning. It seems the left side, brown plastic piece that catches the spring, broke. Got a cal...
I have a 16 Cougar as well. I just got it back from the dealer Saturday for having a broken shade replaced among other stuff. Ironically on the way home a different shade ripped off the wall. Use the warranty and replace.