Forum Discussion

CHBurris's avatar
CHBurris
Explorer
Jun 22, 2014

Windows falling out of Fuzion 404

We've owned this less than 3 months, and have had 2 windows fall out. It's a little disconcerting to be driving down the interstate and see your bedroom window fall out. Ugh. Just went through the process of a claim for the first time this happened, which they denied, and here we go again.

39 Replies

  • Was it the same window as the first one? Did just the glass come out or the entire frame? Interested as we have same unit.
  • lawn, from another post they made it's a new 2014 unit.
  • How in the world do they justify it not being a warranty item? That is totally insane. I'll say good luck, sounds like you're going to need it. :(
  • I toured one of their plants last week and when I pointed out things that were wrong their response was we know what we are doing because we sell lots of them, not even a concern to fix what was obviously wrong.
  • What were their reasons for denying the claim? A window falling out seems to be a pretty straight forward issue.
  • Is it a regular window? Or is it the emergency exit window in the bedroom? I have noticed the red handles on the window in my bedroom starting to work their way to the open position.
  • Wow, that would be, um, a thrilling sight. Sorry that you are having such a problem, but I'm astonished that they'd deny a warranty claim for this. I think I'd be raising a major stink over it, especially with the second one falling out like that.

    Did they not screw them down? How on earth are they getting loose?