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magicmantx
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Sep 12, 2013

You're on your own.

I don't understand how the RV manufacturers get away with basically ignoring warranty issues and such poor customer service. It's a wonder that they can ever sell one at all. We purchased a new Forre...
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on your own.","id":"message:762367","revisionNum":1,"repliesCount":23,"author":{"__ref":"User:user:233755"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"conversation":{"__ref":"Conversation:conversation:762367"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:762367"},"body@stripHtml({\"truncateLength\":200})":"I don't understand how the RV manufacturers get away with basically ignoring warranty issues and such poor customer service. It's a wonder that they can ever sell one at all. We purchased a new Forre...","body@stringLength":"4071","rawBody":"I don't understand how the RV manufacturers get away with basically ignoring warranty issues
and such poor customer service. It's a wonder that they can ever sell one at all. We purchased a new Forrest river Stealth in 2010 and had a problem with a leak but were basically told well we have no record of you ever having a dealer check your seals so we not going to cover it. So after spending alot of time arguing with them and getting nowhere we fixed it ourselves. fast forward a couple years . There were many small issues with the TH but nothing that I really havent dealt with on any other RV that I've owned but thinking since this one was brand new I shouldnt be spending so much time constantly repairing little things but not the case and as always no support whatsoever from Forrest river. When we decided to upgrade to a fithwheel we totally ruled out ALL Forrest river products. We purchased the Keystone FUZION 310 in April 2013. We were on our third outing with apx 3000 miles on the TH and you guessed it BOOM blew out a tire and ripped half the flare and alum skirting. We were 500 miles into a 1200 mile trip from Houston TX to Colorado. We were scaled at 13,760 pounds. Well under our capacity. Running a top speed of 65mph and avg of 60 on the open road as not much interstate on this trip. I checked the air pressure on every fuel stop because I was determined to get some use out of the cheap tires before spending the $$$$$ to replace brand new tires. When we went to discount tire to replace the blown tire we discovered another tire had a huge knot on the inside . I replaced them all with Michelin xps . I called Keystone when we returned home and was told we don't warranty the tires you have to go to the MFG. so we called Towmax and after talking to 5 or 6 different places they took down the information. About a week later I get a call from a lady with the tire company in Ontario Canada who quicky informed me that without the old tires they cant do anything to help even though we measured tread depth,took many pictures and logged the tire serial numbers. I sure wasnt going to haul 4 junk ass pieces of******around the country. So once again I'm left footing the bill for my own repairs. If you do a search about RV trailer tires you will find hundreds of people who have had the same expierence with the cheap tires they put on and after suffering damage they get the same response from the company's. Whenever one of these tires blow out and the result is someone killing a busload of school kids I guess someone will listen then. I really expected better from Keystone. I guess they are all the same. They are all cheap built,substandard craftsmanship, thrown together overpriced junk that they know most people will fix what they can themselves instead of taking to their(NON)service centers to let sit for a mont or two until they get around to looking at it. Can't believe the \"Lword\" haven't jumped on these companies . If there was ever a large pool of people waiting to join (together) this would be it. As long as we put up with it I guess they'll just keep on as they are. I spent 50K on a new trailer and now 2K fixing it. Buyers beware . If you buy a new trailer from ANY company and leave the lot with the cheap tires on it you are not only risking you and your families life but everyone else on the road . Expect to spend thousands repairing the damage and absolutely 0 help . I didn't head the warnings and now I have to pay. Luckily noone was hurt other than my pocketbook. Someday ,someone will start an RV company that knows something about craftsmanship and customer service and doing the right thing. American car mfg's got away with selling******for many years until the japanese companies forced them to change their whole attitude. Maybe the japanese should start making RV's? I guess I'm just disappointed that I was offered absolutely no help from Keystone not even a replacement part ,free shipping on the parts NOTHING. So guess like the title says , when you buy a new RV expect to be on your own.","kudosSumWeight":0,"postTime":"2013-09-12T09:30:57.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Toy Haulers","text":"Toy Haulers","time":"2006-02-10T06:04:12.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":3,"currentRevision":{"__ref":"Revision:revision:762367_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7479},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"I don't understand how the RV manufacturers get away with basically ignoring warranty issues
and such poor customer service. It's a wonder that they can ever sell one at all. We purchased a new Forrest river Stealth in 2010 and had a problem with a leak but were basically told well we have no record of you ever having a dealer check your seals so we not going to cover it. So after spending alot of time arguing with them and getting nowhere we fixed it ourselves. fast forward a couple years . There were many small issues with the TH but nothing that I really havent dealt with on any other RV that I've owned but thinking since this one was brand new I shouldnt be spending so much time constantly repairing little things but not the case and as always no support whatsoever from Forrest river. When we decided to upgrade to a fithwheel we totally ruled out ALL Forrest river products. We purchased the Keystone FUZION 310 in April 2013. We were on our third outing with apx 3000 miles on the TH and you guessed it BOOM blew out a tire and ripped half the flare and alum skirting. We were 500 miles into a 1200 mile trip from Houston TX to Colorado. We were scaled at 13,760 pounds. Well under our capacity. Running a top speed of 65mph and avg of 60 on the open road as not much interstate on this trip. I checked the air pressure on every fuel stop because I was determined to get some use out of the cheap tires before spending the $$$$$ to replace brand new tires. When we went to discount tire to replace the blown tire we discovered another tire had a huge knot on the inside . I replaced them all with Michelin xps . I called Keystone when we returned home and was told we don't warranty the tires you have to go to the MFG. so we called Towmax and after talking to 5 or 6 different places they took down the information. About a week later I get a call from a lady with the tire company in Ontario Canada who quicky informed me that without the old tires they cant do anything to help even though we measured tread depth,took many pictures and logged the tire serial numbers. I sure wasnt going to haul 4 junk ass pieces of******around the country. So once again I'm left footing the bill for my own repairs. If you do a search about RV trailer tires you will find hundreds of people who have had the same expierence with the cheap tires they put on and after suffering damage they get the same response from the company's. Whenever one of these tires blow out and the result is someone killing a busload of school kids I guess someone will listen then. I really expected better from Keystone. I guess they are all the same. They are all cheap built,substandard craftsmanship, thrown together overpriced junk that they know most people will fix what they can themselves instead of taking to their(NON)service centers to let sit for a mont or two until they get around to looking at it. Can't believe the \"Lword\" haven't jumped on these companies . If there was ever a large pool of people waiting to join (together) this would be it. As long as we put up with it I guess they'll just keep on as they are. I spent 50K on a new trailer and now 2K fixing it. Buyers beware . If you buy a new trailer from ANY company and leave the lot with the cheap tires on it you are not only risking you and your families life but everyone else on the road . Expect to spend thousands repairing the damage and absolutely 0 help . I didn't head the warnings and now I have to pay. Luckily noone was hurt other than my pocketbook. Someday ,someone will start an RV company that knows something about craftsmanship and customer service and doing the right thing. American car mfg's got away with selling******for many years until the japanese companies forced them to change their whole attitude. Maybe the japanese should start making RV's? I guess I'm just disappointed that I was offered absolutely no help from Keystone not even a replacement part ,free shipping on the parts NOTHING. So guess like the title says , when you buy a new RV expect to be on your own."},"Conversation:conversation:762367":{"__typename":"Conversation","id":"conversation:762367","solved":false,"topic":{"__ref":"ForumTopicMessage:message:762367"},"lastPostingActivityTime":"2013-09-17T14:03:47.000-07:00","lastPostTime":"2013-09-17T14:03:47.000-07:00","unreadReplyCount":23,"isSubscribed":false},"ModerationData:moderation_data:762367":{"__typename":"ModerationData","id":"moderation_data:762367","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:762367_1":{"__typename":"Revision","id":"revision:762367_1","lastEditTime":"2013-09-12T09:30:57.000-07:00"},"ForumReplyMessage:message:762384":{"__typename":"ForumReplyMessage","id":"message:762384","conversation":{"__ref":"Conversation:conversation:762367"},"author":{"__ref":"User:user:2767"},"revisionNum":1,"uid":762384,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"subject":"Re: You're on your own.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:762384"},"parent":{"__ref":"ForumTopicMessage:message:762367"},"body":"
Arch Stanton wrote:
Hi, new guy here.
But not new to RV's. Over the past 30 years I've owned everything from a camper shell to a Class A (2) and currently preparing to go from a slide-in to a Toy Hauler reading has been part of my research.
This thread prompted me to join.

There is truth in these forums, folks. As long as the buying public puts the money and name on the line and signs up for these machines, the manufacturers will continue to ride the edge between producing a tolerable product and one that has you pulling your hair out.
Sales.
That is all that matters.
Didja ever notice that we go round and round, talking about brand x being junk and someone else pops in and says brand x has been okay, it is brand z that is junk, but the guy who just got out from under brand x looked at brand z and that is what he is gonna buy?
It never changes.
Read all the forums out there where any part of the theme area involves RVs and you will eventually read a truism..
\"There are two kinds of RV's, expensive junk and cheap junk\"
I don't believe that is the case.
I think there are perhaps 4 brands who build a decent line, they are very expensive and most of us will never own one.
Then there are the \"lipstick on a pig\" brands, the ones most of us can afford and will be stuck with.
I pity the first time guy who thinks buying an RV is going to be like any other experience with a major purchase. I learned with my 1988 Southwind Class A that leaving the yard without a large supply of woodscrews, silicone sealer, and a full tool box was a mistake.
I learned how much the windshields could flex when one fell out on I-80.

The deal is this. We are fighting to try to enjoy a lifestyle, to make memories with our kids, or to enjoy a weekend away with our spouse, or a long dreamed of road trip across the land. All of the above apply to me, and I shudder to think of the money I have spent and the frustration I have experienced.
We put up with a lot of stuff we shouldn't, fellow RV'ers.
And we make the best of it.
And we learn to fix stuff.
And as long as we continue to buy this stuff, they will continue to build and sell it. As long as we tolerate crummy service and laughable warranty denials, they will continue to feed us the same. People need to push back, and push hard.
Buying a new RV should not resemble buying a 10 year old used car in any way whatsoever, but think about it, it is much more akin to that experience than what we associate with a new purchase.
Why do we put up with that? Would we tolerate it in any other area of our lives?
As I sit here and ponder another leap off the cliff, I wonder. I am about convinced I am going to buy used, not only to avoid the depreciation that is like a brick falling out of the sky, but with the ridiculous warranty stories we hear, where is the benefit of buying new?


Well said! I would like to know your opinion of what 4 haulers are the best made...even though I might not be able to afford one.","body@stringLength":"3131","rawBody":"
Arch Stanton wrote:
Hi, new guy here.
But not new to RV's. Over the past 30 years I've owned everything from a camper shell to a Class A (2) and currently preparing to go from a slide-in to a Toy Hauler reading has been part of my research.
This thread prompted me to join.

There is truth in these forums, folks. As long as the buying public puts the money and name on the line and signs up for these machines, the manufacturers will continue to ride the edge between producing a tolerable product and one that has you pulling your hair out.
Sales.
That is all that matters.
Didja ever notice that we go round and round, talking about brand x being junk and someone else pops in and says brand x has been okay, it is brand z that is junk, but the guy who just got out from under brand x looked at brand z and that is what he is gonna buy?
It never changes.
Read all the forums out there where any part of the theme area involves RVs and you will eventually read a truism..
\"There are two kinds of RV's, expensive junk and cheap junk\"
I don't believe that is the case.
I think there are perhaps 4 brands who build a decent line, they are very expensive and most of us will never own one.
Then there are the \"lipstick on a pig\" brands, the ones most of us can afford and will be stuck with.
I pity the first time guy who thinks buying an RV is going to be like any other experience with a major purchase. I learned with my 1988 Southwind Class A that leaving the yard without a large supply of woodscrews, silicone sealer, and a full tool box was a mistake.
I learned how much the windshields could flex when one fell out on I-80.

The deal is this. We are fighting to try to enjoy a lifestyle, to make memories with our kids, or to enjoy a weekend away with our spouse, or a long dreamed of road trip across the land. All of the above apply to me, and I shudder to think of the money I have spent and the frustration I have experienced.
We put up with a lot of stuff we shouldn't, fellow RV'ers.
And we make the best of it.
And we learn to fix stuff.
And as long as we continue to buy this stuff, they will continue to build and sell it. As long as we tolerate crummy service and laughable warranty denials, they will continue to feed us the same. People need to push back, and push hard.
Buying a new RV should not resemble buying a 10 year old used car in any way whatsoever, but think about it, it is much more akin to that experience than what we associate with a new purchase.
Why do we put up with that? Would we tolerate it in any other area of our lives?
As I sit here and ponder another leap off the cliff, I wonder. I am about convinced I am going to buy used, not only to avoid the depreciation that is like a brick falling out of the sky, but with the ridiculous warranty stories we hear, where is the benefit of buying new?


Well said! I would like to know your opinion of what 4 haulers are the best made...even though I might not be able to afford one.","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-09-14T06:59:46.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":3,"currentRevision":{"__ref":"Revision:revision:762384_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":402},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1745482219311":{"__typename":"CachedAsset","id":"theme:customTheme1-1745482219311","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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*/\n}\n\n.container {\n margin-left: auto;\n margin-right: auto;\n max-width: 1170px;\n padding-left: $bootstrap-padding;\n padding-right: $bootstrap-padding;\n}\n\n.row {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n\n.col {\n float: left;\n min-height: 1px;\n padding-left: $bootstrap-padding;\n padding-right: $bootstrap-padding;\n position: relative;\n}\n\n.col-xs-10,\n.col-sm-10 {\n width: 83.33333333%;\n}\n\n.col-xs-12,\n.col-sm-4,\n.col-sm-12,\n.col-md-2,\n.col-md-8,\n.col-md-10,\n.col-md-12,\n.col-lg-2,\n.col-lg-8,\n.col-lg-12 {\n width: 100%;\n}\n\n@media screen and (min-width: 767px) {\n .col-md-2 {\n width: 16.66666667%;\n }\n\n .col-md-8 {\n width: 66.66666667%;\n }\n\n .col-md-10 {\n width: 83.33333333%;\n }\n\n .col-md-12 {\n width: 100%;\n }\n}\n\n@media screen and (min-width: 992px) {\n .col-lg-2 {\n width: 16.66666667%;\n }\n\n .col-lg-4 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .col-lg-8 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .col-lg-10 {\n width: 83.33333333%;\n }\n\n .col-lg-12 {\n width: 100%;\n }\n}\n\n.pull-left {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n\n.pad-bottom-20 {\n padding-bottom: $theme-space-base;\n}\n\n.pad-top-20 {\n padding-top: $theme-space-base;\n}\n\n.pad-top-30 {\n padding-top: calc($bootstrap-padding * 2);\n}\n\n.pad-top-40 {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-large;\n }\n}\n\n.margin-left-20 {\n @media screen and (min-width: 992px) {\n margin-left: $theme-space-base;\n }\n}\n\n.margin-top-20 {\n @media screen and (min-width: 992px) {\n margin-top: $theme-space-base;\n }\n}\n\n.text-center {\n text-align: center;\n}\n\n.text-right {\n text-align: right;\n}\n\n.text-smaller,\n.text-small {\n font-size: $theme-type-size-xsmall;\n}\n\n.text-large {\n font-size: $theme-type-size-xlarge;\n}\n\n.footer-contact {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .text-small {\n @media screen and (max-width: 991px) {\n font-size: $theme-type-size-base;\n }\n }\n }\n\n .icon-gs-app {\n margin-right: $theme-space-base;\n max-width: 38px;\n padding-right: 2px;\n padding-top: 2px;\n\n @media screen and (min-width: 992px) {\n margin-left: 140px;\n margin-right: 0;\n }\n }\n\n .gsi-icon-phone {\n margin-bottom: -2px;\n margin-right: $theme-space-small;\n max-height: 20px;\n width: 20px;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n\n.footer-link {\n a,\n button {\n color: $goodsam-gray-footer;\n padding: 0 12px 0 $theme-space-small;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n\n.footer-top-links {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: $theme-space-small;\n font-size: 16px;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: $theme-space-base;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n\n.footer-top {\n border-bottom: 2px solid $goodsam-gray-400;\n display: block;\n margin: auto;\n padding-top: $theme-space-small;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .footer-logo {\n max-height: 60px;\n max-width: 140px;\n padding: $theme-space-small;\n padding-left: 0;\n padding-top: 0;\n }\n\n .footer-list {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: $theme-space-small $theme-space-xsmall;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: $theme-type-size-xsmall;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: $theme-space-small;\n }\n\n @media screen and (min-width: 992px) {\n font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n 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