Problems with Walmart med transfer
Apparently every time you order/transfer meds at a new Walmart another profile is created in the main database. Seems we now have too many and latest transfer request created problems. Associate advis...
Forum Discussion
I've never heard of this 'creating profiles' problem. I haven't run into it - yet. I use 5 different Walmarts in western WA in my travels and the only issue I've had is when I get a script refilled at a Walmart that didn't fill the original prescription.
If the original prescription is at store #1 and I get it refilled at store #2 then store #2 has to transfer the prescription (the RX number on the bottle) to their store, before filling it. If I call store #2 I have to leave a voicemail message or talk with someone. As far as I can tell, the automated refill option over the phone only works at the Walmart store that last filled the prescription.
If I go back to Walmart store #1 for the next refill then store #1 has to transfer it from store #2. Why? I don't know. It may be that Walmart has a policy that each of its pharmacies needs to take ownership of the prescriptions that they fill. The only other reason I can think of is that the RX number is not unique enough to be used in a national database and Walmart doesn't see a need to update its pharmacy software, so it puts the burden on each store's pharmacy to do the work.
If the original prescription is at store #1 and I get it refilled at store #2 then store #2 has to transfer the prescription (the RX number on the bottle) to their store, before filling it. If I call store #2 I have to leave a voicemail message or talk with someone. As far as I can tell, the automated refill option over the phone only works at the Walmart store that last filled the prescription.
If I go back to Walmart store #1 for the next refill then store #1 has to transfer it from store #2. Why? I don't know. It may be that Walmart has a policy that each of its pharmacies needs to take ownership of the prescriptions that they fill. The only other reason I can think of is that the RX number is not unique enough to be used in a national database and Walmart doesn't see a need to update its pharmacy software, so it puts the burden on each store's pharmacy to do the work.
