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wanderingbob's avatar
wanderingbob
Explorer II
Jun 18, 2020

A concern to Marcus

Marcus , On June 11, 2020 I phoned Good Sam Insurance to cancel my policy . A lady , " Anita " , took my info and said she would call if she had any problems . I followed up with a letter . Yesterday I got an Email telling me to call Good Sam Insurance telling me that since I had not provided a " proof of Insurance " with my new carrier that I will be billed one hundred and ninety dollars . I called the State of Florida Insurance Commission office and they warned me not to do any contact on the phone , only through US mail . I sent a letter challenging this bill . Any help that you provide will be appreciated . Policy # 2001255209 Two phone calls , 2 letters , 2 Emails and I have not got this policy canceled !
Why after more than twenty years did I cancel , the least amount of time it takes me to get through their phone system , 22 minutes . Try it , call them and see all the hoops that you have to go through to get to a human being .
  • Well , When I tried to cancel they said I can not without furnishing a " proof of coverage " from another carrier . Todays mail I got a letter from Good Sam Insurance saying that if I did not pay $166.63 that they will cancel my policy ?
    That is what I have been trying to do ! After more than twenty years I can not understand their methods of communications .
  • Just click on "view profile" under Robyn Barnes then click on send a private message.
  • That is part of the problem , I do not know what a private message is or how to send one !
  • Hello wanderingbob,
    I apologize for the trouble you're having with Good Sam Insurance. Please send me a private message with your contact information and I'll look into it right away.

    Thank you,

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