Forum Discussion

4X4Dodger's avatar
4X4Dodger
Explorer II
Jun 01, 2016

A Deafening Silence

In another post I asked a simple question about the battery drain on the good sam app and if steps had been taken to solve this problem.

(this is a widely known and commented upon problem with this app)

Three full days later there is a shameful and deafening slience from the "Care Team" about this issue.

I am a Good Sam member, Road service member and holder of insurance and have spent thousands of dollars in Camping World.

I think I deserve an answer.
  • Good Sam Care Team wrote:
    jffnkrn and 4x4Dodger,

    I apologize that your questions were not answered directly by Camping World. As far as the Rally's go they have been canceled for 2016. I am not sure at this time what the plans are for 2017. 4x4Dodger, our app does not have control of the battery life of your cell phone. Apps that utilize GPS tend to drain more battery than ones that do not. I would recommended buying an adapter so you can keep your phone charged while you are driving. I have also been made aware that you can buy an extra battery that attaches to your phone giving you at least two hours of extra battery time. I also just looked at your original post and it appears as if fellow members have also left some great suggestions as to how to save the battery on your phone. Enjoy the rest of your weekend!

    -Tom


    Tom Thanks you for finally answering my question. However I think you missed the point.

    I would ask that you go to the google play store and read the reviews of the Good Sam APP and it's battery drain issues.

    Second NONE of my other GPS Apps (Google Maps, Mapquest, RV Parky, Oh Ranger and several more) use my battery to any great degree. However when I downloaded the GS App my batt is being devoured very Quickly My guess is at least five times faster than before. (no other new apps have been installed)

    This is a programming issue with the app. No app "has control" of battery life. But it is obvious that before installing the GS app I could go as much as 4 or 5 days without recharging. Since installing I am lucky to get a day and a half.

    Since UNINSTALLING the app I am back to my usual batt life.

    Sorry to say that because I went more than four days for an answer to this issue I uninstalled the App and will not reinstall until I see that this issue has been corrected.

    Thanks again for the reply.
  • jffnkrn and 4x4Dodger,

    I apologize that your questions were not answered directly by Camping World. As far as the Rally's go they have been canceled for 2016. I am not sure at this time what the plans are for 2017. 4x4Dodger, our app does not have control of the battery life of your cell phone. Apps that utilize GPS tend to drain more battery than ones that do not. I would recommended buying an adapter so you can keep your phone charged while you are driving. I have also been made aware that you can buy an extra battery that attaches to your phone giving you at least two hours of extra battery time. I also just looked at your original post and it appears as if fellow members have also left some great suggestions as to how to save the battery on your phone. Enjoy the rest of your weekend!

    -Tom
  • Gosh, I feel so sorry that both of you have spent your hard earned money on GS and you hate it so much. Why don't you drop out or better yet, start your own RV Co. Looks to me like a great way too turn a large fortune into a small one. :h
  • i agree 4x4dodger, i have asked about upcoming rallies in the past and usually get an answer like, when and where they are scheduled, we will let you know. still no answers. I think they have eliminated them but won't tell us. Also give them plenty of $$$ through home and auto insurance besides roadside plus life member for over 16 years. I think they are getting away from what it used to be, out with the old and in with the new, but we are not gone yet. my opinion only, Good Luck & Be Safe ! ! !

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