Forum Discussion

mittshel's avatar
mittshel
Explorer
Nov 02, 2019

A Horrible GSRA Experience

Two nights ago at 4:30 p.m. we had a blow out on our truck on US 95 16 miles north of Beatty, NV. We called GSRA and (to make a long story short) talked to 7 different dispatchers over a course of 5 hours. The last guy we talked to "Sal" said we were on our own. Finally a Nevada State Trooper came by, called a tire guy and we were on our way in 30 minutes. The sad thing is the tire guy that came out has answered calls for GS in the past and never got a call. Marcus, to say we are not happy is an understatement. You must not be very happy about this either.
Roadside Assistance
  • GSRoadsideAssis's avatar
    GSRoadsideAssis
    Explorer
    Nov 03, 2019
    Thank you for the post mittshel.

    I apologize for the poor experience you had when attempting to get service. Please send me a private message with your membership number and the phone number you would like to be contacted at and we'll reach out to you.

    Thank you,
    Zach
  • ScottG's avatar
    ScottG
    Nomad
    Nov 02, 2019
    Posts like this show up here almost everyday (and are quickly deleted).
    I would expect nothing else form GS.

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