A Very Disappointed Good Sam Member
I have been a loyal Good Sam Club Life member for many years and have to subscribed to various products advertised by Good Sam and Underwritten by Affinity Brokerage, LLC. We recently sold our travel...
Forum Discussion
Edd505 wrote:ReneeG wrote:
This is always the standard response. I know that I'm not the only one who would like to know how this will be addressed. If good customer service is going to occur, wouldn't you want us all to know about it?
Standard PM me and we will look into it, over & over & over & over.
Resolution? Never ever ...... posted.
Maybe it's fixed if the complainant signs a non disclosure agreement.
That may be SOP in the RV industry? At one of the large manufacturers specific forums there are many examples of people posting nightmare issues who eventually receive a response requesting their info via PM. Those come from either a factory rep, moderator, or usually the administrator of their owners group. Then the thread goes silent never to be updated again by the original poster.
