I had the exact same problem with AAA. I was in northern Nevada on I80 when a tire blew a hole in the wheel well of my travel trailer. Triple A was NO help. Been paying for their road service for all my vehicles and the trailer for years and they totally failed me. While I surveyed the damage my wife spent an hour getting jerked around by what seemed like incompetent AAA employees. I began to jack up the trailer while truckers were whizzing by just a few feet from the side of my trailer. Had a devil of a time as the steel belts were wrapped tightly around the axle. Cut my arms up pretty good before I was able to get the spare on. Definitely not a happy camper when it comes to AAA.