Abnormal approval time.
I have been broke down in Lubbock, Tx for the past 8 days. It took 7 days to get an adjuster here and now the ESP reps say they want the shop to completely disassemble the rear end to find the cause o...
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Bird Freak wrote:bob34787 wrote:That's true, they can milk it out as long as they want. I am thinking the rear end has already shown to have gear oil in it and you can tell if it was contaminated by pulling the plug. Anything else is A part failure. Rear ends are not rocket science. Simple!Bird Freak wrote:
I see no reason for this kind of delay. You paid for a service, You needed the service and they just want to stall. Point is you paid money so if something broke they would fix it. No need to see why it broke, Just fix it!
I am assuming you know better than that, if you run your engine without ever changing the oil do you expect a warranty company to pay to fix it? every manufacturer that provides a warranty wants to know what caused a failure before they will pay to fix it. As far as timing unless your contract has a time for inspection or repair, than its pretty much up to them to decide what is reasonable.
agreed but you can still destroy a rear by neglect and towing things too heavy for your vehicle tow rating, in either case I would just have to weigh my financial options before extending my stay for an extraordinary period in a location I was ready to leave, fix the rear and fight it out at home
