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Rollnhome's avatar
Rollnhome
Explorer
Nov 30, 2016

All went well

On my phone so this will be quick. Lost an injector on my Cummins last year. Had it replaced under warranty (not GS), paid my deductible and went on my way. This year I purchased GS intended service. Lost another injector called GS went to a Freightliner shop had the injector replaced that day, paid my deductible and went on my way. Two days later another injector went out. I pulled into Cummins shop in Gillette, WY. Called GS, they discussed the injector problems with the Cummins shop manager. GS approved replacing all 6 injectors, even the one that was replaced two days before. Cummins completed the work the next day, I paid my deductible and went on my way. Thanks GS. Thanks Cummins Gillette, WY. Excellent service.
  • Hello Rollnhome,

    Thank you for your time and comment regarding your Good Sam policy.
    We are pleased to hear of the excellent and prompt service you received.
    Safe travels and let us know if we can be of assistance in the future.

    Thank you,
    Ella
    Good Sam Care Team
  • Glad it all went well. We had the seals on 2 of 6 injectors go bad last year on our C7 Cat. Went to Holt Cat in Edinburg, Texas, on the way to our winter roost. They replaced all six. GS Extended Warranty paid their part and we are still running strong a year later.

    Dale

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