Assistance Cost Question

Hello,

I am going to close this topic due to lack of activity. Thank you for your time and participating. Feel free to open a new thread on this topic in the future.

Thanks,
Stacy
Good Sam Care Team

gemert,

Let's see what we can do about a possible reimbursement. Please send a private message with the receipt.

"For each disablement event under this agreement, member is
entitled to a maximum of two hours of either Towing Preparation
Services or Recovery Services. Towing Preparation Services
include any of the following services: winch-out, extrication services
and preparation for towing. Recovery Services include winchout
or extrication services to allow the vehicle to proceed safely
under its own power. However, if disablement is caused solely by
an accumulation of snow by any means, the member will not be
entitled to any Towing Preparation Services or Recovery Services in regard to such disablement."

Thanks,
Stacy
Good Sam Care Team

Bucky Badger wrote:

westernrvparkowner wrote:
I believe that your call would be considered an "accident". Be thankful anything was covered. Normally, such a claim would be with your insurance company, not your roadside assistance provider.

I believe you are right. He should be lucky and not say anything

Too late obviously! You may be right but I wasn't moving at the time. Parked and I didn't consider it a reportable crash. With 36 years in law enforcement I would not have done a crash report for an incident like this on private property. I may do a info type report to make the reporter happy but it does not meet the criteria for a crash in Florida. Not saying you guys aren't right! I once ran over a retread on the interstate that ripped my generator exhaust off. Coachnet did not cover and refused to assist. I dumped them even though that probably was a reportable crash. That's why I am with GS, they are easier to get along with and more responsive to the customer.

darsben1 wrote:
Why did you wait 10 months to ask?

In the middle of a trip, just wasn't that important at the time. I don't expect a reimbursement, just info for a next time if there is one.

westernrvparkowner wrote:
I believe that your call would be considered an "accident". Be thankful anything was covered. Normally, such a claim would be with your insurance company, not your roadside assistance provider.

I believe you are right. He should be lucky and not say anything

Why did you wait 10 months to ask?

I believe that your call would be considered an "accident". Be thankful anything was covered. Normally, such a claim would be with your insurance company, not your roadside assistance provider.

Hello gemert,

Thank you for contacting Good Sam, I will be glad to look into this issue.
Please provide your Good Sam roadside number and contact number in a private message and I will request a team member from roadside reach out to you.

Thank you,
Ella
Good Sam Care Team