Breaking down in traffic on a major interstate poses some very serious safety issues which should be the first priority for GSRA.
How is the GSRA responsibility? How are they supposed to know?
IF the vehicle was in a dangerous spot, then call 911 and report it, that is clearly a police matter. GSRA is a "breakdown" service.
I was in a similar position - I broke down and parked on a left-hand corner (so somewhat hard to see me until the last moment) on a busy interstate. I assessed the situation and my first call was to 911 and make the police aware of the danger.
BTW - when did we get so self-absorbed and narcissistic that we can't wait 1 hour for a tow truck to drive 45 miles to come to our aid? IMHO- 1 or 2 hours is quite acceptable;
Still trying to figure out why GSRA is getting a bad rap in this situation. GSRA offered a solution, it was refused due because it would have take approx 1 hour for the tow truck to arrive - sorry you have to PAY UP.
Gerry