pathvet
Jul 19, 2016Explorer
BAD SAM service
I had a Good Sam extended warranty on my 2007 Dodge which had the transmission rebuilt at 146k in Asheville NC. The claim was denied because my service interval was "tardy". They demanded service at 6...
darsben1 wrote:DownTheAvenue wrote:pathvet wrote:
They demanded service at 60k, 90k and 120k. Provided proof for 66k, 103k and 119k. But that was not close enough for them even though it had nothing to
A big issue withe the extended "warranty" policies is that they think up more reasons not to pay than they do to pay. In the OP's case, he needs to look at what the manufacturer states as required maintenance. If the Op met those requirements, then the policy should pay. If he did not, then it is his fault. The OP claimed the warranty company required a certain maintenance schedule he did not adhere to. The warranty company cannot demand a certain maintenance schedule unless it is spelled out in the agreement.
Please read the GOOD SAM ANSWER AGAIN "All service contracts (and OEM warranties) require that oil changes and service be performed to keep the coverage in force. We don't specify the intervals, we ask our customers to perform the oil changes and services according to the manufacturer's requirements."
Good Sam says you must follow the manufacturers interval