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luckyd's avatar
luckyd
Explorer
Nov 22, 2016

BIG thank you

We stopped at a rest area outside of Boise Idaho.
I did my regular walk around and found a flat tire on
an inside dually.

This was on Sunday, Nov. 20

Called G/S and gave them the info.
My tire size is 295 80/R 22.5 Goodyear RV670

They called all around Boise, kept us informed what they
were doing and finally at five o'clock (five hours after I
called them) they located a tire and someone willing to
make a service call. The ETA was three hours.

Make a long story short......new tire put on the coach and
all was good.

Thank you Good Sam for all the attention put into this.

Thank you for your call the next day to verify all was OK.

You are worth every penny.

4 Replies

  • I'm sorry but getting a tire replaced 8 hours after the call is not good service! You were lucky you were in a safe place when you found the issue.
  • luckyd,

    Thank you for contacting Good Sam and providing your feedback. I am happy to hear you had a good experience and were able to get back on the road safely.

    Thanks,
    Stacy
    Good Sam Care Team

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